1 thought, 1 quote, 1
tip
‘Seeking to spark your greatest potential with every word’
1 thought
Feedback is the breakfast of champions.
Really?!
Nah.
The truth is out. Feedback hinders growth.
In 2019, Goodall and Buckingham published their findings in the Harvard Business Review. They state, ‘the research is clear: Telling people what we think of their
performance doesn’t help them thrive and excel, and telling people how we think they should improve actually hinders learning.’
You’ve probably suspected this for a long time.
When you listen to your colleague’s feedback, you wonder: is this really true? Or you might struggle to apply it in your own life. You wonder if it’s just you.
Why? Why doesn’t feedback work?
When I give you feedback, it’s more about me than it is about you. It’s about how your performance at work has affected me, rather than it being an objective measure of your effectiveness.
Let’s say you gave a presentation. I felt that your presentation was boring, your voice was monotonous… Your content? Horrible.
That’s my opinion.
It shows nothing about how effective your presentation was in conveying your purpose.
‘We may not be able to tell him where he stands, but we can tell where he stands with us.’
Goodall and Buckingham
Feedback from others, especially negative feedback, is rarely objective. It’s often subjective.
That’s why you should take it with a pinch of salt.
Maybe you should stop listening to it.
1 quote
Landry reasoned that while the number of wrong ways to do something was infinite, the number of right ways, for any particular player, was not. It was knowable, and the best way to discover it was to look at plays where that person had done it excellently.
From now on, he told each team member, ‘we only replay your winning plays.’
- Buckingham and Goodall, The Feedback Fallacy
1 tip
You might wonder: how might I improve? If I’m not taking on people’s negative feedback, how can I know what areas to work on?
If a boss says to you, ‘Well done!’, probe deeper. Ask, ‘What part was good? What did you see that worked well?’
Focusing on your strengths, and the areas of excellence you have demonstrated, helps you to do more of the good things.
Often, what you are taught is: Do something wrong, get feedback, do it better.
What works better is: Do something well, understand what you did well, do it again.
Think others might benefit? I’m counting on you.
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